CRM Helpdesk
Helpdesk Management
CRM Helpdesk
Like records and processing of claims, Helpdesk and Support are good tools to trace your interventions. This menu is more adapted to oral communication, which is not necessarily related to a claim. Select a customer, add notes and categorize your interventions with a channel and a priority level.
Usage
Bug Tracker
Bugs are tracked on GitHub Issues. In case of trouble, please check there if your issue has already been reported. If you spotted it first, help us smash it by providing detailed and welcomed feedback.
Credits
Images
- Odoo Community Association: Icon.
Contributors
- Odoo, S.A. <info@odoo.com>
- Miquel Raïch <miquel.raich@eficent.com>
Do not contact contributors directly about support or help with technical issues.
Maintainer
This module is maintained by the OCA.
OCA, or the Odoo Community Association, is a nonprofit organization whose mission is to support the collaborative development of Odoo features and promote its widespread use.
To contribute to this module, please visit https://odoo-community.org.
Once the user has seen at least one product this snippet will be visible.