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[6071] Knowledge Management
by
InitOS GmbH, Frederik Kramer
Hello out there dear Odooers, as some of you might have heard during the Odoo Enterprise in 2016 initOS together with the University of Leipzig and the company AgriCon has been funded by the German Ministry of Education and Research to develop a knowledge management system for SME. No surprise initOS is going to use Odoo for that purpose ;-). Since the beginning of the year we are pretty much done with the founding qualitativ research. We know by now that what is / has been developed under the umbrella of knowledge management app in the current OCA repository (as well as all market relevant tools for SME-based KM) is quite limited to document management (and wiki functions for the poprietary tools). However, knowledge management is way more than this: 1.) Knowledge resides explicitly in various expressions (e.g. documents, models (e.g. bpmn processes), architectural blueprints, presentations, wikis, ticket systems, e-mail, chat and voice protocolls, videos) and as parts of the business entities in ERP systems (models in Odoo's nomenclature). 2.) To a large extend knowledge still and will continue to reside in the brains of the employees (who knows what in which context) -> also known as tacit knowledge 3.) Knowledge is usually context specific (i.e. knowlegde in action = information). 4.) For SME in todays global and dynamic markets in becomes more and more relevant to have access to all "silos" of relevant explicit knowledge and being able to link them to their business processes. 5.) Last but not least SME need a management method that allows owners as well as knowledge workers to set targets, measure achievements and earn reputation in the knowledge management (i.e. identifying, sharing, storing, using, improving, combining) "game" Having that high level goals in mind we are now searching for the right place to put our work initiative that will contain a gradually growing number of code pieces that will be trying to solve some of the aforementioned requirements. Whereas i personally feel the OCA knowledge repository might be an appropriate place for it, i am not sure at what point it makes sense to start pushing our research artifacts to the community and whether it makes really sense to put under the existing OCA knowledge repository or start a new repository "knowledge management system" with that special focus. Hence, i kindly ask especially the historic contributors and Odooers with interest in knowledge management to share their thoughts and ideas. While the research has a focus on applicability for single demonstrative cases (Agricon in our case) the whole MACKMA team would love to take also your ideas into account (i.e. on our product backlog) in order make as much as we can out of our public funding. We would also love to join forces with customer projects that have special requirements with regard to KM in order not to develop the wheel twice. For those particularly interested in the research let me kindly point out the list of research publications two of which have been presented at highly ranked international research conferences in the USA last and beginning of this year (if somebody is interested in reading it and has now access to the AMCIS paper, just let me know, the HICSS one is open access) http://www.mackma-project.eu/publikationen/ I would really appreciate to get as much as possible feedback / advices on the matter. As soon as we have the first presentable piece of work ready i would be eager to share a presentation as well our backlog with interested people from the community. Just to inform you For know we started to work on a) an implementation of our "knowlede artifact" concept that will stand as a meta model extension for each piece of explicit knowlegde (inside and external to Odoo) b) a connector that allows us to prototypically connect OwnCloud and Odoo using a) c) research of a message broker to built an abstraction layer between Odoo and external knowledge systems (e.g. DocuWiki, OwnCloud, Redmine) Looking forward to receiving feedback, ideas and the like Frederik -- Dr.-Ing. Frederik Kramer Geschäftsführer initOS GmbH An der Eisenbahn 1 21224 Rosengarten Phone: +49 4105 56156-12 Fax: +49 4105 56156-10 Mobil: +49 179 3901819 Email: frederik.kramer@initos.com Web: www.initos.com Geschäftsführung: Dr.-Ing. Frederik Kramer & Dipl.-Ing. (FH) Torsten Francke Sitz der Gesellschaft: Rosengarten – Klecken Amtsgericht Tostedt, HRB 205226 Steuer-Nr: 15/200/53247 USt-IdNr.: DE815580155