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Re: Odoo calendar <-> outlook calendar sync

by
Camptocamp France SAS, Alexandre Fayolle
- 22/02/2023 14:35:44
I think this issue was fixed last week in 
https://github.com/odoo/odoo/commit/86862f2527341247b75df155de16b09d44a7eee6

Alexandre

On 22/02/2023 14:32, Simon Pessemesse wrote:

> Hello,

> We have a customer using native odoo synchronization between outlook calendar

> and odoo calendar.

> 

> But since 2 month, the following warning has be added to the odoo documentation

> <https://www.odoo.com/documentation/15.0/applications/general/calendars/outlook/outlook_calendar.html?highlight=outlook>

>        Warning

> 

>        Odoo highly recommends testing the Outlook calendar synchronization

>        on a test database and a test email address (that is not used for

>        any other purpose) before attempting to sync the desired Outlook

>        Calendar with the user’s production database.

>        If the user has any past, present, or future events on their Odoo

>        calendar before syncing their Outlook calendar, Outlook will treat

>        the events pulled from Odoo’s calendar during the sync as new

>        events, causing an email notification to be sent from Outlook to all

>        the event attendees.

>        To avoid unwanted emails being sent to all past, present, and future

>        event attendees, the user must add the events from the Odoo calendar

>        to the Outlook calendar before the first ever sync, delete the

>        events from Odoo, and then start the sync.

>        Even after synchronizing the Odoo Calendar with the Outlook

>        calendar, Outlook will still send a notification to all event

>        participants every time an event is edited (created, deleted,

>        unarchived, or event date/time changed), with no exceptions. This is

>        a limitation that cannot be fixed from Odoo’s side.

>        After one user syncs their Outlook calendar to the Odoo database,

>        unwanted email notifications are unavoidable because the first

>        synchronized user’s events will be in the Odoo Calendar. If the Odoo

>        database is shared amongst multiple users, and another user wants to

>        sync their Outlook calendar with Odoo Calendar, Outlook will again

>        pull the existing Odoo Calendar events during the sync and treat

>        them as new events, causing Outlook to send email invitations to all

>        event attendees.

> 

>        In summary, once a user synchronizes their Outlook calendar with the

>        Odoo calendar:

>            Creating an event in Odoo causes Outlook to send an invitation

>            to all event attendees.

>            Deleting an event in Odoo causes Outlook to send a cancellation

>            to all event attendees.

>            Unarchiving an event in Odoo causes Outlook to send an

>            invitation to all event attendees.

>            Archiving an event in Odoo causes Outlook to send a cancellation

>            to all event attendees.

>            Adding a contact to an event causes Outlook to send an

>            invitation to all event attendees.

>            Removing a contact from an event causes Outlook to send a

>            cancellation to all event attendees.

> 

> And indeed, the synchronization has became unusable because of all the

> invitations sent to all event attendees in outlook.

> 

> Odoo doesn't seem to address the problem, do you know any module that would work

> properly to sync the calendars?

> 

> Regards

> Simon

> 

> -- 

> 

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-- 
Alexandre Fayolle
Senior Software Engineer
Tel : +33 4 58 48 20 30

Camptocamp France SAS
18 rue du Lac Saint André
73 370 Le Bourget-du-Lac
France

http://www.camptocamp.com

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