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Re: Prevent accidental emails to external addresses

NUMIGI Solutions Inc., Quentin Lavallée-Bourdeau

- 25/02/2021 22:19:21

Hi Daniel,

For similar concerns (in v12), we've used https://github.com/OCA/web/tree/12.0/web_send_message_popup.

While not preventing external emails, it adds a visual step so the user realizes this is not an internal note. Note that there is a slight delay before the popup opens, but I find it totally usable nonetheless.

Cheers,

Le jeu. 25 févr. 2021 à 13:31, Daniel Reis <dreis@opensourceintegrators.com> a écrit :

Hello,

A concern came up, about Odoo users accidentally send out email to external email addresses, such as customers or vendors.
To goal is not the prevent this from happening, such as in a blacklist/whitelist feature, but to avoid that from happening accidentally.

I'm not sure should looks like.
One idea could be having a dialog box confirmation before posting a message mentioning an external user.
Maybe we could external email from chatter messages, and only allow it from a Action menu send email option.

On the OCA i've only found "mail_restrict_follower_selection" (https://github.com/OCA/social/tree/13.0/mail_restrict_follower_selection).
But I'm not sure this is the solution I want to go to.
At least it may not be enough on itself.

Did some of you faced the same issue?
Any thoughts, solutions, tips you can share?

Thanks!

--

Daniel Reis
Managing Director

M: +351 919991307
E: DReis@OpenSourceIntegrators.com

Av Doutor Desidério Cambournac 12 • 2710-553 Sintra, Portugal

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